Encrypted by default
Data is protected in transit and at rest using industry-standard encryption and managed cloud controls.
RUXLO TRUST CENTER
Trust is part of the product.
Ruxlo is built to protect the information connected to your home, explain where answers come from, and make data quality visible.
R
Security by designEarly access trust practices
● ActiveEncryption in transitProtected
Encryption at restProtected
Source visibilityBuilt in
InfrastructureAWS
OUR APPROACH
Designed for confidence at every layer.
Security, privacy, and data integrity are ongoing operating practices, not one-time checkboxes.
Access with purpose
Access is limited by role and business need, with least-privilege controls and operational oversight.
Monitored and maintained
Logging, monitoring, backups, updates, and incident preparation support responsible response.
Sources stay visible
Ruxlo shows supporting sources and context so users can understand and verify an answer.
DATA INTEGRITY
Useful answers should be traceable.
Ruxlo organizes information from property records, project history, local sources, and user-provided context. We connect facts to their origin, distinguish source material from interpretation, and surface uncertainty when it matters.
- ✓Source context shown with results
- ✓Property-linked evidence for local work
- ✓Multiple signals used where appropriate
- ✓Clear paths to question or correct information
SOURCE RECORD
Roof replacement
Municipal permitVerified
Inspection recordMatched
Contractor documentationLinked
Illustrative example.
CLOUD FOUNDATION
Built on AWS.
Ruxlo uses Amazon Web Services as its cloud foundation and leverages AWS security, availability, and managed infrastructure capabilities. We pair that foundation with our own application controls, access policies, monitoring, and secure development practices.
Managed infrastructureCloud services designed for reliability and controlled access.
Resilience planningBackups and recovery practices built into operations.
Shared responsibilityAWS secures the cloud. Ruxlo remains responsible for how we build and operate within it.
SECURITY PRACTICES
A practical, continuously improving program.
Secure developmentSecurity reviews, dependency maintenance, and careful change management.
Identity and accessRole-based permissions, least privilege, and controlled administrative access.
Data protectionEncryption, responsible retention, backups, and privacy-minded defaults.
Vendor diligenceThoughtful review of the services and partners that support the product.
Operational monitoringLogging and alerting that support detection, investigation, and response.
Incident readinessDocumented escalation and response practices that evolve with the platform.
TRANSPARENCY
Clear about where we are.
Does Ruxlo claim formal security certifications?
We do not claim certifications that have not been completed. As our security program and independent assurance work mature, we will publish meaningful updates here.
How does Ruxlo handle data quality?
We connect information to its source, use corroborating signals where appropriate, and design results so users can understand the context behind an answer.
Where can I report a security or data concern?
Report all security issues to security@ruxlo.ai. For privacy or data-quality concerns, contact our support team.
QUESTIONS OR CONCERNS
Trust grows through transparency.
Report security issues directly to security@ruxlo.ai. For privacy questions or help with a Ruxlo result, contact support.